.aw-mode-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 18px;margin:0 0 22px;border:1px solid #c9e6df;border-radius:14px;background:linear-gradient(110deg,#eaf8f4,#eff3ff);box-shadow:0 8px 24px #173c2c0b}.aw-mode-banner>div:first-child{display:grid;gap:4px}.aw-mode-banner span{font-size:10px;font-weight:800;color:#0c8877}.aw-mode-banner strong{font-size:15px;color:#183d45}.aw-mode-banner small{font-size:10px;color:#647b83}.aw-mode-banner .row{justify-content:flex-end}.aw-mode-banner .btn.danger{background:#fff0ed;color:#b64f43;border:1px solid #f2d5cf}.aw-client-hero{display:flex;align-items:center;gap:16px;padding:22px;margin:0 0 20px;border-radius:17px;background:linear-gradient(120deg,#173f4a,#245d66 55%,#4d6bb2);color:#fff}.aw-client-avatar{width:58px;height:58px;display:grid;place-items:center;border-radius:17px;background:#ffffff24;color:#fff;font-size:25px;font-weight:800}.aw-client-identity{flex:1;min-width:0}.aw-client-identity span{font-size:10px;color:#b7e8dc}.aw-client-identity h2{font-size:22px;margin:5px 0}.aw-client-identity p{font-size:11px;color:#d1e4e7;margin:0}.aw-client-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.aw-client-actions .btn.secondary{background:#ffffff18;color:#fff;border-color:#ffffff45}.aw-details-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.aw-details-grid>div{padding:13px;border:1px solid var(--line);border-radius:11px;background:var(--panel)}.aw-details-grid small{display:block;color:var(--muted);font-size:10px;margin-bottom:6px}.aw-details-grid strong{display:block;font-size:12px;overflow-wrap:anywhere}.aw-shortcuts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.aw-shortcuts button{display:flex;align-items:center;gap:9px;padding:13px;border:1px solid var(--line);border-radius:11px;background:var(--panel);color:var(--ink);font-size:12px;text-align:start;cursor:pointer;transition:.18s}.aw-shortcuts button:hover{border-color:#8bd3c2;background:#effaf7;transform:translateY(-1px)}.aw-shortcuts svg{color:#168b7c}.aw-audit-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 0;border-bottom:1px solid var(--line)}.aw-audit-row strong{font-size:11px}.aw-audit-row small{font-size:10px;color:var(--muted)}.aw-form-section{margin:12px 0 20px;padding:15px;border:1px solid var(--line);border-radius:12px}.aw-form-section>strong{display:block;margin-bottom:14px;font-size:13px}.aw-full{grid-column:1/-1}.aw-feature-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.aw-feature{display:flex;align-items:center;gap:8px;padding:9px;border:1px solid var(--line);border-radius:9px;background:var(--panel);font-size:11px}.aw-feature input{accent-color:#168b7c}.aw-client-stats .stat:nth-child(2){border-top:3px solid #4e7de0}.aw-client-stats .stat:nth-child(3){border-top:3px solid #17a58e}.aw-client-stats .stat:nth-child(4){border-top:3px solid #c08ae9}@media(max-width:900px){.aw-shortcuts{grid-template-columns:repeat(2,minmax(0,1fr))}.aw-details-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:650px){.aw-mode-banner{align-items:flex-start;flex-direction:column}.aw-mode-banner .row{width:100%;justify-content:flex-start}.aw-mode-banner .btn{flex:1}.aw-client-hero{align-items:flex-start;flex-wrap:wrap}.aw-client-actions{width:100%}.aw-details-grid,.aw-feature-grid{grid-template-columns:1fr}.aw-shortcuts{grid-template-columns:1fr 1fr}}
.aw-inbox-layout{display:grid;grid-template-columns:minmax(250px,330px) minmax(0,1fr);gap:16px;align-items:stretch}.aw-conversation-list{padding:14px;max-height:690px;overflow:auto}.aw-conversation{display:grid;gap:6px;width:100%;padding:13px 12px;margin:0 0 7px;border:1px solid var(--line);border-radius:10px;background:var(--panel);color:var(--ink);text-align:start;cursor:pointer}.aw-conversation strong{font-size:12px}.aw-conversation span{font-size:11px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.aw-conversation small{font-size:9px;color:var(--muted)}.aw-conversation.active{background:#eaf7f3;border-color:#9fd7c9}.aw-chat-workspace{display:flex;flex-direction:column;min-height:520px;padding:0;overflow:hidden}.aw-chat-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:17px 20px;border-bottom:1px solid var(--line)}.aw-chat-header strong,.aw-chat-header small{display:block}.aw-chat-header strong{font-size:14px}.aw-chat-header small{font-size:10px;color:var(--muted);margin-top:5px}.aw-chat-messages{display:flex;flex-direction:column;gap:11px;flex:1;min-height:300px;padding:20px;background:#f6faf9}.aw-chat-message{max-width:80%;padding:10px 13px;border:1px solid var(--line);border-radius:12px;background:#fff}.aw-chat-message.customer{align-self:flex-start}.aw-chat-message.workspace{align-self:flex-end;background:#e5f5ef;border-color:#cce9df}.aw-chat-message p{margin:0;font-size:12px;line-height:1.7}.aw-chat-message small{display:block;margin-top:6px;font-size:9px;color:var(--muted)}.aw-chat-compose{display:flex;align-items:flex-end;gap:10px;padding:14px;border-top:1px solid var(--line)}.aw-chat-compose textarea{min-height:55px;margin:0}.aw-chat-compose .btn{white-space:nowrap}@media(max-width:850px){.aw-inbox-layout{grid-template-columns:1fr}.aw-conversation-list{max-height:250px}.aw-chat-compose{flex-direction:column;align-items:stretch}.aw-chat-compose .btn{width:100%}}